Research Analyst

About The Position

AcroCharge is the world leader in fighting illegitimate chargebacks on behalf of merchants. Our automated tailor-made chargeback mitigation solution uses smart technology to create a hands-off experience for merchants, while providing the highest overall success rates in the industry.

As a Research Analyst, you will be a significant part in leading our technology evolution. The position entails qualitatively and quantitatively analyzing and developing our methodologies, researching potential customers, and building & implementing their tailored solutions. 


What you will be doing:

  • You will learn and research the ever-changing world of card payments
  • You will investigate and learn about new potential customers
  • You will create customized tailor-made solutions for our customers
  • You will be responsible for implementing new solutions in the Chargeback team
  • You will research and draw conclusions about how to improve our methodologies  
  • You have the opportunity to learn about the players in the processing world as well as about credit card fraud and the dispute process.

Requirements

What you will bring:

  • Bachelor's degree in a relevant field required (Mathematics, Statistics, Economics, Industrial Engineering, Information Systems or similar) - An advantage
  • Analytical-oriented mindset with excellent data collection and research skills
  • Experience or knowledge in SQL & Excel
  • Native English - a must
  • You are a doer, a winner, a savvy technologist and a team player, who feels comfortable working in a dynamic, and agile environment
  • Experience working in Start-Ups - A big Advantage
  • Stacks of motivation, independence and a thirst for learning

Apply for this position

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