Research Analyst

About The Position

AcroCharge is the world leader in fighting illegitimate chargebacks on behalf of merchants. Our automated tailor-made chargeback mitigation solution uses smart technology to create a hands-off experience for merchants, while providing the highest overall success rates in the industry.

As a Research Analyst, you will be a significant part in leading our technology evolution. The position entails qualitatively and quantitatively analyzing and developing our methodologies, researching potential customers, and building & implementing their tailored solutions. 

What you will be doing:

  • You will learn and research the ever-changing world of card payments
  • You will investigate and learn about new potential customers
  • You will create customized tailor-made solutions for our customers
  • You will be responsible for implementing new solutions in the Chargeback team
  • You will research and draw conclusions about how to improve our methodologies  
  • You have the opportunity to learn about the players in the processing world as well as about credit card fraud and the dispute process.


What you will bring:

  • Bachelor's degree in a relevant field required (Mathematics, Statistics, Economics, Industrial Engineering, Information Systems or similar) - An advantage
  • Analytical-oriented mindset with excellent data collection and research skills
  • Experience or knowledge in SQL & Excel
  • Native English - a must
  • You are a doer, a winner, a savvy technologist and a team player, who feels comfortable working in a dynamic, and agile environment
  • Experience working in Start-Ups - A big Advantage
  • Stacks of motivation, independence and a thirst for learning

Apply for this position

Choose your cookie settings

You can control how AcroCharge uses cookies on each device and browser that you use to browse our website. These cookie settings only apply to the device and browser you’re currently using.


Cookies used to make our site work for you,

securly and safely


Cookies used to understand how you interact with

our site, and how to improve it for future visits


Cookies used to improve your experience with our site, such as language and country selection


Cookies used to offer AcroCharge’s services

across other websites and platforms

Confirm Cookies